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CYPER 3.0

Shipping & Delivery Policy

Digital Ticket Delivery for CYPER 3.0

All tickets for CYPER 3.0 are delivered instantly via email immediately after your payment is successfully processed. Please make sure to provide a valid email address at checkout, as this is where your tickets will be sent.

Delivery Timing

Tickets are sent immediately after payment confirmation. In rare cases, it may take up to 15 minutes due to payment verification or high order volumes during peak registration periods.

If you do not receive your tickets within this time, please check your spam/junk folder or contact our support team immediately.

Ticket Format

Tickets are digital only and will be accessible directly from your email. No printing is required. Simply present your ticket on your device for entry to CYPER 3.0.

Each ticket includes:

  • Unique QR code for event entry
  • Event details (date, time, venue)
  • Participant information
  • Important event guidelines

Order Confirmation

You will receive the following emails:

1

Order Confirmation

Immediate confirmation with details of your purchase and payment receipt.

2

Ticket Delivery

Your digital ticket with QR code and event access information.

3

Event Reminders

Important updates and reminders leading up to CYPER 3.0.

Multiple Tickets & Transfers

If you purchase multiple tickets (for team registrations), each ticket will be included in the same email with unique QR codes for each participant.

Important: Tickets are non-transferable unless explicitly stated otherwise in the event's terms and conditions. Each ticket is tied to the registered participant's information.

For team changes or participant substitutions, please contact our support team at least 48 hours before the event.

Support & Assistance

For any issues regarding ticket delivery, please contact our support team immediately. We will ensure you receive your tickets promptly.

Contact Information:

Support Hours: 9:00 AM - 9:00 PM (IST)

International Purchases

Tickets can be purchased and delivered to any email address worldwide. Since delivery is fully digital, there are no shipping charges, import duties, or taxes.

International participants should note:

  • All event timings are in Indian Standard Time (IST)
  • Virtual participation options may be available for certain events
  • Currency conversion will be handled by your payment provider
  • Digital tickets work globally with any internet-enabled device

Troubleshooting

Common issues and solutions:

Ticket not received?

Check spam/junk folder, verify email address, wait up to 15 minutes, then contact support.

QR code not working?

Ensure screen brightness is high, avoid screenshots, use original email attachment.

Payment processed but no ticket?

Wait 15 minutes for processing, check all email folders, contact support with payment reference.

Event Day Instructions

On the day of CYPER 3.0:

  • Arrive at least 30 minutes before your scheduled time
  • Have your digital ticket ready on your device
  • Bring a valid photo ID matching your registration details
  • Ensure your device has sufficient battery life
  • Download offline copies of your tickets as backup